Privacy Policy
Last Updated: June 11, 2026
MMOEXP.COM ("we", "us", or "our"), which is owned and operated by WHISPER GAMES LIMITED (69 Aberdeen Avenue, Cambridge, England CB2 8DL), respects your privacy and works hard to safeguard the privacy of your personal data.
As a platform providing game virtual products (including in-game currency, items, accounts, and boosting services), we realize that the exciting growth of the Internet and online services raises questions concerning the nature, use, and confidentiality of information collected about consumers. We want you to know that we apply our long-standing commitment to safeguarding privacy to our online and Internet activities.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website MMOEXP.COM. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
1. Information We Collect
Personally Identifiable Information (Personal Data)
"Personal Information" means information that can identify you as a specific individual. We collect information online by asking you for it, for example, when you register an account, order a service, apply for a job, or respond to a survey, offer, or other promotion.
The personal information we may collect includes:
• Contact Data: Your name, postal address, email address, and telephone number.
• Transaction Data: Information necessary to process your payment and deliver game virtual products (e.g., character names, server information, and game account details where applicable).
• Verification Data: For payment security reasons, we occasionally perform a security check on transactions. While most payments are verified quickly, we may sometimes request additional information, such as a phone call verification or a valid government-issued ID (e.g., driver's license or passport) to prevent fraud.
Non-Personal Information
We may also use "cookies" and similar technologies to obtain information about your visits to our sites or your responses to emails from us—both individually and in aggregated data that does not identify you. This includes your IP address, browser type, operating system, and browsing behavior on our site. These reporting tools tell us which parts of our websites or emails you showed an interest in or took action on, helping us improve the quality and usefulness of our services.
2. How We Use Your Information
We use the personally-identifiable information we collect online principally to:
• Provide you with the game virtual products and services you have ordered.
• Process payments securely and prevent fraudulent transactions.
• Communicate with you regarding your orders, proper provisioning, and billing.
• Send you administrative information, such as updates to our terms, conditions, and policies.
• Let you know about other offerings or promotions which may be of interest to you (with your consent).
• Improve our website, user experience, and customer service.
3. Legal Basis for Processing Data (GDPR Compliance)
As WHISPER GAMES LIMITED is registered in England, we process your personal data in compliance with the General Data Protection Regulation (GDPR). Our legal bases for processing your data include:
• Contractual Necessity: Processing is necessary to fulfill our contract with you (e.g., delivering the game virtual products you purchased).
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security, and improving our services.
• Legal Obligation: Processing is necessary to comply with applicable legal and regulatory requirements.
• Consent: Where required, we will obtain your clear consent before processing your data for specific purposes (e.g., marketing emails). You may withdraw your consent at any time.
4. How We Share Your Information
MMOEXP.COM does not share, disclose, or sell any personally-identifiable information collected online with other unaffiliated companies or organizations for non-MMOEXP.COM marketing purposes.
We may share your information in the following situations:
• Service Providers: We may share data with trusted third-party vendors who assist us in operating our website, processing payments, or delivering services to you, provided those parties agree to keep this information confidential.
• Business Transfers: Because this information is a critical part of our business, it would be treated like our other assets in the context of a merger, sale, corporate reorganization, or legal proceeding.
• Legal Requirements: We provide personally-identifiable online information in response to subpoenas, court orders, and other legal demands. We also disclose information when we believe it is necessary to identify, contact, or bring legal action against individuals who may be endangering public safety, interfering with MMOEXP.COM's services, or violating our Terms of Service.
5. Cookies and Tracking Technologies
Advertising Cookies
As you browse MMOEXP.COM, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, enables us to present you with retargeting advertising on other sites based on your previous interaction with our website.
The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit the Network Advertising Initiative opt-out page to opt out of AdRoll and their partners' targeted advertising.
6. Data Security
We use encryption, firewalls, and other technology and security procedures to help protect the accuracy and security of your personal information and prevent unauthorized access or improper use. For example, while using some features of the MMOEXP.COM website, you will need to submit a password or some other type of authenticating information. Please keep your account credentials secure and do not share them with others.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Your Data Protection Rights
Depending on your location (such as the EU or UK), you have certain rights regarding your personal data:
• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the information provided below.
9. Children's Privacy
Our website and services are not directed to children under the age of 13 (or 16 in certain EU jurisdictions). We do not knowingly collect personally identifiable information from children. If you become aware that a child has provided us with personal data without parental consent, please contact us, and we will take steps to remove the information and terminate the child's account.
10. Third-Party Websites
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices or the content of third-party sites. We encourage you to review the privacy policies of any website you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
WHISPER GAMES LIMITED
69 Aberdeen Avenue, Cambridge, England CB2 8DL
Email: [email protected]
Website: MMOEXP.COM